Terms of service

This summary is here so that nobody has to read fifteen pages to know where they stand. It is not part of the agreement: sections 1 to 24 govern, and where the summary is shorter than they are, they win.

• wpgraft reads a page you are looking at and rebuilds it as native elements inside your page builder. It is a tool. You point it.
• You are responsible for what you copy and what you publish. Copying a layout is usually fine. Taking someone’s text, photographs, logos or brand is usually not, and cloning a site to impersonate it is never allowed. Section 6 is the long version, and it is worth the two minutes.
• There is no free tier and no trial: every copy needs a paid plan, and every plan converts into every builder we support, whole pages included. Plans are billed through Polar, our merchant of record. Change your mind within 7 days and you get 90% of the plan price back. The 10% we keep is the payment fee nobody returns to us, and it never applies when the fault is ours. See the refund policy.
• We do not keep the pages you copy. We do keep a record of which account converted which source URL, and we will hand that record to a rights holder with a valid complaint or to a competent authority. See sections 6 and 7.
• Your Library of saved copies lives on your computer, not on our servers. We never receive it and cannot restore it, so exporting a backup is your job, not ours, and the rules in section 6 apply to what you keep there just as they do to what you paste. Section 3.3.
• The WordPress plugin is free software under the GPL. Nothing in these Terms takes away a right the GPL gives you (section 5.5).
• Conversions are best-effort. We do not promise pixel-identical output, and we do not promise that a third-party builder will keep behaving the way it does today.

1.1 Who you are contracting with

The Services are operated by Računarsko programiranje GUGUNOVIĆ Saša Gugunović s.p. Kozarska Dubica, a sole proprietorship (samostalni preduzetnik) registered in Bosnia and Herzegovina, JIB 4513290400009, Kodunaška 4, Kozarska Dubica, Bosnia and Herzegovina (“wpgraft”, “we”, “us”). “You” means the person or organisation using the Services.

1.2 Acceptance

You accept these Terms by doing any of the following: creating a wpgraft account, installing the extension or the plugin, running a conversion, or paying for a plan. If you do not accept them, do not use the Services. If you are accepting on behalf of a company, agency or other organisation, you confirm you are authorised to bind it, and “you” means that organisation.

1.3 What else forms part of this agreement

• the Privacy policy, which describes what we collect and what we deliberately do not;
• the Refund policy;
• the plan description shown at checkout for the plan you bought;
• any data processing agreement we sign with you under section 18.

If those documents conflict with these Terms, a signed data processing agreement prevails over everything for the subject it covers; otherwise these Terms prevail, except that the Refund policy prevails on refunds and the Privacy policy prevails on data handling.

1.4 Consumers and businesses

Some sections apply differently depending on whether you are a consumer (an individual acting outside your trade, business or profession) or a business user. Where that is the case the section says so. Nothing in these Terms removes a right that consumer protection law in your country gives you and does not allow to be removed.

• You must be at least 16 years old. The Services are not directed to children and we do not knowingly provide them to anyone under 16.
• You must have the legal capacity to enter into a contract, and, if you are acting for an organisation, the authority to bind it.
• You must not be a person or entity subject to sanctions or trade restrictions that would make providing the Services to you unlawful, and you must not use the Services in a country or in a manner where their use is prohibited. We sell worldwide and impose no geographic restriction of our own; the restriction here is only the one the law imposes on us.
• Account details you give us must be accurate, and you must keep the email address on the account current. It is how we reach you about billing, suspension and changes to these Terms.

3.1 The four parts

• The browser extension, distributed through the Chrome Web Store. It captures the rendered structure and computed styles of a page you are viewing: the whole page, a section, or one element you pick. It can also keep that capture in a Library on your own computer, so you can convert the same copy for another builder later. See section 3.3.
• The conversion service, which turns that capture into the data structures of the destination builder and returns them to your browser.
• The WordPress plugin, which receives the result inside your own WordPress site, inserts it into the document you have open, and imports the images and fonts it needs into your Media Library.
• The website and dashboard, where you manage your account, plan, extension tokens and support requests.

Supported destinations today are Gutenberg, Webflow, Bricks, Breakdance, Oxygen 6, Oxygen Classic, Elementor 4, Elementor 3, Divi 5 and Beaver Builder. Every plan may convert into every one of them, whole pages as well as sections and elements. Nothing converts without a paid plan. See section 9.

3.2 How the conversion works

Conversion is deterministic parsing of HTML and CSS into a builder’s own JSON or markup. There is no large language model, no generative AI and no machine learning anywhere in the pipeline, and nothing you copy is used to train anything. The capture is stripped of scripts, and no cookies, tokens, storage or authorisation headers are ever read. The Privacy policy describes this in detail.

3.3 Your Library, and who is responsible for it

The extension can save the HTML and CSS of your copies to a Library. You can browse it, organise it into collections, preview it, export it, delete from it, and convert any item in it for any supported builder.

The Library is stored on your own computer, inside your own browser profile. We do not host it, receive it, sync it or back it up, and we cannot read, list, restore or delete it for you. The Privacy policy, section 3.5, describes exactly where it sits. What follows from that is a division of responsibility worth being explicit about:

• Backups are yours. The Library page can export a saved copy as an .html file, or the whole archive as a backup file you can import again, here or on another machine. We keep no copy, so if you want one elsewhere, exporting is how you get it.
• Local storage can be lost, and we cannot recover it. Uninstalling the extension, deleting or resetting the browser profile, clearing site data, a disk failure, or the browser reclaiming storage will take the Library with it. That is a property of storing data on your own device, it is not a defect in the Services, and section 15 applies to it.
• Saving is still copying. Everything in section 6 about what you may copy applies to what you keep in the Library, for as long as you keep it. A copy does not become yours by being stored on your own disk.
• Your plan governs saving as well as converting. Saving a copy to the Library needs a paid plan, exactly as copying to a builder does, and converting a saved copy for a builder is a conversion like any other. If your plan ends, copying stops, to a builder and to the Library alike. Whatever is already in your Library stays there, and becomes convertible again once a paid plan is active. See section 9.
• We may change how it stores things. An update may change the Library’s local format or its interface. What will not change without your instruction is where it lives: on your machine.

3.4 What the Services are not

• Not a hosting service. Converted output lands in your own website’s database. It has no runtime dependency on us: if your plan ends, or we disappear, what you already imported keeps working.
• Not a licence to the source material. The Services can copy a page. They cannot give you a right to reuse what is on it. See section 6.
• Not legal advice. Nothing in these Terms, in the extension interface, or in our support replies is legal advice about your copying.
• Not a guarantee of fidelity. A builder may have no native equivalent for something on a source page, and output may differ from the original. See section 15.

4.1 Your account

An account is required to use the Services, and an account converts nothing until it has a paid plan (section 9). Authentication is handled by our identity provider; keep your credentials confidential. You are responsible for everything that happens under your account until you tell us it has been compromised, at [email protected].

4.2 Extension tokens

The extension authenticates with a bearer token issued to your account. Treat it as a password: a token authorises conversions that count against your quota and are attributable to you. Revoke a token from your dashboard the moment you suspect it has leaked; we store only a hash of it and can always revoke it, but we cannot recover it for you.

4.3 One account, one user

An account is for one person or one organisation. Do not share a token between people or businesses in order to avoid buying separate plans (section 8).

4.4 Sites you send copies to

The extension will only deliver a copy to an origin you have individually approved, and Chrome will ask you for access to that origin separately. Only approve a site you own or administer. Whatever runs at that origin receives the copied content, and you are responsible for that choice. You can withdraw an approval at any time from the extension, which also drops the browser permission.

4.5 Back up before you insert

Inserting a copy writes to your website’s database through your builder’s own save path. As with any tool that edits a live site, take a backup first and try an import on a draft or a staging site before a production page. We are not able to undo a save your builder has already committed.

5.1 What we grant you

Subject to these Terms and to your plan, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the extension and to use the conversion service for your own projects and for your clients’ projects. Agency and freelance use of the Services to build sites for clients is expressly permitted; reselling the conversion service itself is not (section 8).

The licence is for one computer at a time. Your extension token is a credential, and the first computer to use it claims it; a request carrying it from anywhere else is refused. Moving computers is self-service and takes a moment: connect the extension there and the seat moves with you, signing the previous computer out. Sharing a token so that other people can convert on your plan is not permitted and does not work: each side’s reconnection cuts the other off. How the computer is recognised is described in Privacy, section 5.5.

5.2 What we own

We own the Services: the extension, the conversion service, the website, our trademarks and brand, and all intellectual property in them. Except for the licences granted in this section and section 5.5, no rights are transferred to you.

5.3 What you own

You own your account data, the material you supply, and the pages you produce. We claim no rights whatsoever in the output of a conversion. We do not license it to you, because it is not ours to license. What rights you have in that output depends on the source page and on the law, not on us.

5.4 Restrictions

You must not:

• copy, modify, distribute, sell, sublicense or rebrand the extension or the conversion service;
• reverse engineer, decompile or disassemble the conversion service, except to the extent that right cannot lawfully be excluded (in the EU, including the acts permitted by Articles 5 and 6 of Directive 2009/24/EC);
• submit conversions in bulk for the purpose of reconstructing or replicating the conversion service;
• remove or obscure any proprietary notice in the Services.

5.5 The WordPress plugin is free software

The wpgraft WordPress plugin is licensed to you under the GNU General Public License, version 2 or later, whether you got it from us or from the WordPress.org plugin directory. You may use, study, modify and redistribute it on the GPL’s terms. Nothing in these Terms restricts, conditions or takes away any right the GPL grants you in that plugin, and where these Terms and the GPL conflict as to the plugin, the GPL prevails. The restrictions in section 5.4 apply to the extension and the hosted conversion service, which are not GPL-licensed, and your account and quota obligations under section 9 are unaffected by anything you do with the plugin code.

5.6 Updates

The extension updates through the Chrome Web Store. The plugin, if you installed the build distributed from wpgraft.com, checks our servers for updates and applies them through WordPress’s own update mechanism; the build distributed through the WordPress.org directory updates from WordPress.org and makes no requests to us at all. Updates may add, change or remove functionality, and these Terms apply to them.

6.1 The rule

You are solely responsible for choosing what to copy, for having the right to copy it, and for what you publish afterwards. We provide a tool; the judgement is yours and the liability is yours. If a rights holder objects to something you made, the claim is between you and them. We will not be a party to it, we do not defend it, and we do not carry it. Section 16 says so in the language a court reads.

This applies to keeping as well as to publishing. A copy saved to your Library is a copy you have made and are holding, for as long as you hold it, even though it sits on your own computer and we never see it (section 3.3). Deleting it is one click, and the Library exists partly so that deciding what to keep is something you can actually see and act on.

6.2 The distinction that matters: structure is not substance

Most questions people ask us have the same shape, and the same answer sits underneath all of them. As a rule of thumb (and it is only that, not legal advice), how a page is arranged is usually far less protected than what is on it. Spacing, column counts, the order of sections, a card grid, a sticky header: these are ideas and layout conventions, and ideas are generally not owned. The material poured into them is a different matter entirely, and it almost always belongs to somebody.

6.3 Your promise to us, each time you copy

The extension asks you to acknowledge these responsibilities once, and to confirm separately, for each domain you copy from for the first time, that you have the right to reuse that site’s content. Those prompts exist so that the question is asked at the moment it matters, and your answers are stored in your own browser.

The promise itself, however, is made under this agreement and does not depend on them. Every time you run a conversion, you warrant to us that you have the right to copy that page and to use the result as you intend, and we are entitled to rely on that warranty, whether or not the prompt was shown, and whether or not the record of it still exists in your browser. Running a conversion is itself the representation.

6.4 What you must never use the Services for

You must not use the Services:

• to reproduce a third party’s content, or to infringe any copyright, trademark, design right, database right, moral right or right of publicity;
• to clone a site in order to impersonate a person or business, to phish, or to deceive anyone about who is behind a page; this is prohibited absolutely, and we will terminate an account for it without notice and without refund;
• to pass off your site, or a client’s site, as somebody else’s;
• on pages you are not permitted to access, or in a way that circumvents access controls, paywalls, rate limits or technical protection measures;
• in breach of a website’s terms of use, a contract you are bound by, or a non-disclosure obligation;
• on pages containing special categories of personal data under Article 9 GDPR (health, biometric or genetic data, racial or ethnic origin, political opinions, religious beliefs, trade union membership, sex life or sexual orientation), nor on pages containing financial account data, government identifiers, or other people’s private communications;
• to copy material that is unlawful, defamatory, or that depicts child sexual abuse or other content whose possession or distribution is a criminal offence.

6.5 Paid templates, themes and kits

This is the question we are asked more than any other, so here is the answer without hedging. A premium template does not stop being licensed because its demo is public. The demo page is published so that you can evaluate the product; the product is still sold under a licence, and almost every such licence forbids reproducing the design without buying it. Rebuilding that demo with wpgraft instead of paying for it is what the licence exists to prevent, and doing it breaches section 6.4 whatever tool performed the copy.

Where you have bought the licence, wpgraft is an entirely ordinary way to move that design into the builder you prefer, subject only to whatever that licence says about client work, multiple sites and derivative use. Read it, and keep your receipt.

6.6 Competitors, agencies and client work

Copying a competitor’s layout to inform your own build is ordinary commercial practice and section 6.2 applies to it like anything else. Copying their site (their words, their images, their brand) is not, and the fact that they are a competitor makes the complaint more likely rather than less.

If you are an agency or a freelancer, the responsibility in this section is yours towards us and does not move to your client. You ran the conversion; your account made the promise in 6.3. What you agree with your client about who indemnifies whom is between the two of you, and we are not a party to it. Get the client’s written confirmation that they own or license what they are asking you to reproduce, before you reproduce it.

6.7 Pages behind a login

Nothing technically prevents you from copying a page you are signed in to. If you do, the visible text and structure of that page passes through our conversion service transiently. We never capture scripts, cookies, storage or authorisation headers, and we keep no copy of the capture. But the decision, and any duty of confidence you owe, is yours.

6.8 Images and fonts

When a copy contains images, your WordPress site downloads them from the source site into your own Media Library. That traffic runs from your site to the source site and does not pass through us. You are responsible for having the right to host and display those files, and for the load that fetching them places on the source. Fonts are the same: a licensed webfont is licensed to the site that bought it, and copying its files across does not carry the licence with them.

6.9 When you are not sure

Three questions settle nearly every case, and you can answer all of them yourself:

1. Am I taking the shape, or the substance? Structure is usually fine; words, pictures and brand usually are not.
2. Would somebody have had to pay for this? If it is sold, a public demo does not make it free.
3. Could a visitor mistake my page for theirs? If yes, stop. That case has no grey area at all.

If a specific copy still worries you after those three, take legal advice before you publish it. We cannot give it: we do not see your page, we do not know your jurisdiction, and nothing we say in support is advice you can rely on.

6.10 We may refuse

We may decline to convert, may block specific source domains, and may suspend an account where we have a reasonable basis to believe this section is being breached. We are not obliged to monitor what you copy, and we do not review captures. But we are not required to keep serving a use we believe is unlawful.

7.1 What we can and cannot do

We do not host converted output: it goes straight into the customer’s own website, which we have no access to. We therefore cannot remove a copy from somebody’s site. What we do hold is a record of which account converted which source URL and when, kept for 24 months from creation. On a valid complaint we can act against the account and against future copying of the complainant’s domain, and we can produce that record.

7.2 How to complain

Send a notice to [email protected] with the subject line Copyright complaint, including:

1. identification of the work or mark you say has been infringed;
2. the URL of the page you own, and the URL of the page where you say the copy appears;
3. your name, address, telephone number and email address;
4. a statement that you have a good-faith belief the use is not authorised by the rights holder, its agent or the law;
5. a statement that the information in the notice is accurate and that you are authorised to act for the rights holder (under penalty of perjury where the Digital Millennium Copyright Act applies);
6. your signature, electronic or physical.

We acknowledge complaints within five business days and act on valid ones without undue delay. A complaint that is materially incomplete will be returned to you saying what is missing rather than ignored.

7.3 What we do with a valid complaint

• we notify the account holder and give them the substance of the complaint;
• we may suspend the account, block further copying of your domain, or terminate, depending on severity;
• where the law requires it, or where a rights holder has a valid claim, we may disclose the conversion record (account identity, source URL, timestamp) to the complainant or to a competent authority.

7.4 Counter-notice

If your account was actioned and you believe the complaint was mistaken or that your use is lawful, write to [email protected] setting out why, with your contact details and a statement of good-faith belief. We will pass a counter-notice to the complainant and may restore access where the dispute is not resolved against you. Knowingly false statements in either direction may make you liable for damages.

7.5 Repeat infringers

We terminate the accounts of repeat infringers. Two valid, unrebutted complaints against the same account will normally result in suspension and a warning; a third results in termination without refund. A single egregious case (a wholesale clone of a site, or a copy used to impersonate) may result in immediate termination.

In addition to section 6, you must not:

• resell, sublicense, white-label or otherwise make the conversion service available to third parties as a service of your own;
• share an extension token between people or organisations to avoid buying seats or plans;
• circumvent, or attempt to circumvent, quota enforcement or abuse controls, including running one plan on more than one computer at once, or interfering with the installation identifier that binds an extension token to one computer (described in the Privacy policy);
• call our APIs outside the extension and plugin, automate the Services, or run them at a volume intended to degrade them for other users;
• probe, scan, load-test or otherwise attack the Services, except as permitted by the security research safe harbour in section 19;
• upload, transmit or convert malware, or use the Services to distribute it;
• interfere with, disable or work around any technical limitation, security measure or authentication mechanism;
• use the Services for anything unlawful.

Fair use of “unlimited”. Paid plans are unlimited for ordinary human use, including heavy agency use. They are not a licence to run automated conversion at machine scale. If your usage looks automated we will contact you before we act, unless it is degrading the service for others.

Where a breach of this section is fixable, we will tell you first and give you a reasonable opportunity to fix it. Where it is serious (fraud, impersonation, attacks on the Services, unlawful content), we may suspend or terminate immediately.

9.1 There is no free tier

Every use of the Services that converts or saves a copy needs a paid plan. There is no free allowance, no trial and no number of copies an account gets before it pays. Creating an account is free and unrestricted; using it is not. The way to evaluate wpgraft is the refund policy: ask within 7 days of the charge and we refund 90% of the plan price (section 10).

Until 2026-10-05, accounts had a free tier: a small number of conversions within a few days of signing up, one per mailbox and one per computer. It ended on that date, for every account, including free accounts that were still inside their window with conversions unused. Those accounts are not closed. Their data, their history and anything already imported into a site are untouched, and they can buy a plan at any time; they simply have no allowance any more. Section 21.2 records how that change was made.

9.2 Paid plans

Pro is $20 per month or $180 per year; Lifetime is $299 once. Paid plans include unlimited conversions (subject to fair use, section 8) and whole-page copies. Every builder we support, including builders added later, is available on every plan.

A plan is one seat: one signed-in computer at a time, as set out in section 5.1. You may move it between your own machines as often as you like; you may not run two at once, and a token used on a second computer stops working on the first.

9.3 Who you are buying from

Polar is our merchant of record. Polar sells the plan to you, takes the payment, calculates and remits VAT and sales tax, and issues the receipt; their terms and privacy policy govern the payment transaction itself. We never see or store your card details. These Terms govern your use of the Services in every other respect.

Because Polar is the seller, it is Polar’s checkout that presents the pre-contractual information a distance contract requires: the total price, the taxes, the consent you give to immediate performance, and, where the law provides one, the notice and model form for withdrawal. Those are delivered and confirmed by Polar to the email address you buy with. If you did not receive them, tell us at [email protected] and we will get them to you. A right you were not told about is a right you do not lose.

9.4 Billing, renewal and cancellation

• Subscriptions are billed in advance and renew automatically until cancelled.
• Cancel at any time from your dashboard. You keep paid access until the end of the period you have already paid for. After that the account stays open, with its data, but converts and saves nothing until a plan is active again; there is no free tier for it to fall back to.
• Cancelling part-way through a period does not refund the rest of it. Cancel a yearly plan on day 200 and nothing comes back, but your access runs to day 365. The 7-day refund in section 10 is measured from the charge, not from the cancellation.
• If a renewal payment fails we may retry it and, if it keeps failing, suspend paid access. Nothing you have already imported is affected.
• Prices are shown in USD and exclude taxes, which are calculated and collected at checkout.

9.5 Price changes

We may change prices for future billing periods with at least 30 days’ notice by email. A change never applies retroactively to a period you have already paid for, and never to a Lifetime purchase. If you do not accept a new price, cancel before it takes effect.

9.6 What “Lifetime” means, precisely

A Lifetime licence buys you unlimited access to wpgraft for as long as we actively maintain and operate it. It is the lifetime of the product, not the lifetime of the purchaser, and not the lifetime of any particular website. It covers unlimited conversions, whole-page copies included, into every builder we support at the time, including builders added later. It is bound to your account rather than to a site, and may not be resold, shared or transferred without our written consent.

What we do commit to is warning: if we discontinue wpgraft entirely, Lifetime holders get at least 6 months’ notice by email before the Services stop, so there is time to finish work in progress. And because everything you have already imported lives in your own database with no dependency on us (section 14.3), the pages you built with a Lifetime licence keep working after the Services end.

A Lifetime purchase has no billing period, so the pro-rata refunds promised elsewhere in these Terms (sections 13, 14.3, 20, 21 and 23) have nothing to pro-rate. For a Lifetime licence, those provisions are satisfied by the notice above rather than by a refund, except within the 7-day window in section 10, and except where the full-refund cases in the refund policy apply. Those apply to Lifetime exactly as they do to any other plan.

9.7 How quota is counted

Quota is enforced on our servers. A conversion counts when it succeeds; a failed conversion does not count against you. Our records are the operative count. If you think a count is wrong, write to [email protected]. We would rather correct it than argue about it.

Our Refund policy forms part of these Terms. In summary:

• Ask within 7 days of the charge, for any reason or none, and we refund 90% of the plan price. Subscriptions, renewals and Lifetime purchases are all covered.
• The 10% we retain is calculated on the price of the plan, never on the tax. On a $20 plan charged at $22 including $2 of tax, the deduction is $2.00, and the tax attributable to the refunded portion is returned to you with it. It exists because payment processing and merchant-of-record fees are charged on the sale and are not returned when the sale is reversed.
• The deduction never applies where the fault is ours: duplicate or unauthorised charges, our failure to deliver, termination by us without cause, or a materially adverse change you cancelled because of, are all refunded in full.

Chargebacks. If something has gone wrong, contact us first. A refund is faster than a dispute. We may suspend an account while a chargeback is outstanding, and we may terminate an account with a pattern of buying, using and charging back.

wpgraft is an independent product. We are not affiliated with, endorsed by, sponsored by or otherwise connected to Automattic or the WordPress Foundation, Webflow, Elementor, Bricks, Breakdance, Soflyy (Oxygen), Elegant Themes (Divi), Beaver Builder, Google, or any other third party named in the Services. All product names, logos and trademarks belong to their respective owners and are used only to say, factually, which product a conversion targets.

• You need your own licences. Using wpgraft with a builder does not license that builder to you. You must hold whatever licence it requires and comply with its terms.
• Third-party terms apply to you, not only to us. Installing the extension is also subject to Google’s Chrome Web Store terms; pasting into a hosted platform is subject to that platform’s terms.
• Compatibility can break. Builders change their data structures without notice, and a change on their side can degrade or temporarily break a conversion path. We treat that as a bug and fix it as quickly as we can, but we cannot promise that any particular builder, version or feature will keep working, and we may drop support for a destination that becomes unworkable. Where we remove a destination you materially rely on and you are on a paid plan, contact us. See the refund policy.

• Public roadmap. Ideas you post to the roadmap, including the title, description and the name you give, are displayed publicly. Do not post anything confidential, and do not post other people’s personal data. You grant us a non-exclusive, royalty-free, worldwide licence to display, store and quote what you post for the purpose of running the roadmap.
• Support and issue reports. These are private. They can contain a free-text description and a source URL. Please do not paste credentials, API keys or anyone’s personal data into them.
• Feedback. If you suggest an improvement, we may use it without restriction, obligation or payment. You keep whatever rights you have in the idea; you simply grant us a perpetual, irrevocable, royalty-free licence to act on it.

12.2 Quality ratings, and the copy you can choose to send with one

After a copy is inserted, the wpgraft plugin asks how it turned out. You may score it from 1 to 5, write a comment, and decide — with a tick-box, per copy — whether to send us the copy itself so the fault can be reproduced. Answering is entirely optional and declining costs you nothing. The card appears after every insert on every plan; closing it sends nothing.

• What the tick-box sends. The HTML and CSS of that one copy as they were sent to the converter, and the builder document the converter produced. Nothing else from your site. Leave it unticked and the score and comment are recorded with no page content at all. Privacy policy section 5.10 sets out where those files come from, how long they are kept, and how to have them deleted sooner.
• The warranty in section 6 applies to it. Sending us a copy is a further act of copying, so you confirm, as you do for the copy itself, that you have the right to make it and to pass it to us for this purpose. Do not send a copy of a page you were not entitled to copy, and do not send one containing credentials, personal data or anything confidential.
• What we may do with it — and nothing more. You grant us a non-exclusive, royalty-free licence to store, decompress, render and analyse that copy for the sole purpose of diagnosing and fixing our software. We do not publish it, sell it, share it, use it to train any model, or send it to any third party, and the licence ends when the copy is deleted. You keep every right you had in it; we acquire none.
• Withdrawing. Consent is per copy and may be withdrawn at any time by writing to [email protected]. We delete the stored copy on request rather than on the retention clock.

12.3 A rating earns nothing

Rating a copy, and sending the copy with it, is unpaid and unrewarded on every plan. Until 2026-10-05 a free account that rated a copy below 5 with the tick-box ticked was granted additional free copies; that grant ended with the free tier (section 9.1), and copies granted under it lapsed with the free allowance they were added to. Nothing was paid for them, so nothing in section 10 applies to them. We never ask you to rate a copy in a particular way, and nothing you receive from us depends on the score you give.

12.1 Moderation of roadmap posts, and how to challenge it

We may edit or remove a roadmap post that is off-topic, abusive, unlawful, or that infringes somebody’s rights. Because the roadmap displays content other people wrote, we run a straightforward notice-and-action procedure for it:

• Reporting a post. Anyone, with or without an account, may report a roadmap post to [email protected] with the subject line Roadmap report, identifying the post, saying why it is unlawful or in breach of these Terms, and giving contact details. We acknowledge reports and decide them without undue delay.
• Telling the author. If we remove or restrict a post, we tell its author what we did, why, whether the decision was based on the law or on these Terms, and how to challenge it. Decisions are made by a person, not automatically.
• Challenging a decision. Reply to that notice, or write to [email protected], within six months. We review the decision, reverse it where the challenge is well-founded, and tell you the outcome with reasons. Nothing here affects your right to go to a court or to an out-of-court dispute body instead.

Support messages and issue reports are private correspondence and are not covered by this procedure.

• We aim for high availability but do not promise uninterrupted or error-free service and offer no uptime SLA. We may take the Services down for maintenance, ideally with notice.
• Support is by email at [email protected] and through the contact form; we aim to answer within two business days. Email support is included with every plan.
• We may add, change or remove features. Where a change materially reduces functionality you rely on and you are on a paid plan, we will give you notice by email and you may cancel and ask for a pro-rata refund of the unused part of the period you prepaid. For a Lifetime licence, which has no such period, section 9.6 explains what applies instead.
• Beta features. Anything we label beta, experimental or preview is provided as-is, may change or disappear without notice, and is excluded from any warranty and from the notice obligations above.

14.1 By you

Cancel your plan from the dashboard at any time, and uninstall the extension and plugin whenever you like. To close your account entirely and have your data deleted, write to [email protected]; the Privacy policy sets out what is deleted and what we must keep.

14.2 By us

We may suspend or terminate your access where:

• you materially breach these Terms, in particular sections 6 or 8;
• a payment fails and is not cured, or a chargeback is raised in bad faith;
• we are required to by law, or by a valid rights-holder complaint (section 7);
• your use presents a security or stability risk to the Services or to other users.

We will give notice and, where the breach is capable of being fixed, a reasonable chance to fix it. Except where the breach is serious enough that delay would cause harm, in which case we act first and tell you promptly afterwards.

14.3 Effect of termination

• Your licence under section 5.1 ends and tokens are revoked.
• Unused quota and any unused part of a plan are forfeited if we terminated you for breach; otherwise we refund the unused prepaid portion pro rata, subject to section 9.6 for Lifetime licences.
• Pages you have already imported are unaffected. They are ordinary builder content in your own database. There is no kill switch, no phone-home check and no dependency on us.
• The GPL licence to the plugin (section 5.5) is unaffected by termination of your account.
• Sections 5.2, 5.3, 6, 7, 10, 12, 15, 16, 17, 18, 22, 23 and 24 survive termination, along with anything else that by its nature should.

To the fullest extent permitted by law, the Services are provided “as is” and “as available”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement and quiet enjoyment. In particular we do not warrant that:

• output will be pixel-identical to, or functionally equivalent to, a source page;
• every element of a page has a native equivalent in every builder;
• a third-party builder will continue to accept our output after it changes;
• the Services will be uninterrupted, timely, secure or error-free;
• any particular copy you make is lawful. That is your judgement (section 6).

Consumers: this section does not exclude or limit the statutory guarantees your local law gives you about conformity of digital content and services. Where such rights apply, they apply in full.

Nothing in these Terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any statutory consumer right that cannot be excluded.

Subject to that, and to the fullest extent permitted by law:

• Cap. Our total aggregate liability arising out of or relating to these Terms or the Services is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, and (b) USD 50.
• Excluded losses. We are not liable for indirect, incidental, special or consequential loss, nor for loss of profit, revenue, business, goodwill, anticipated savings or data, however caused.
• Your copying. We are not liable for any claim, demand, damages, fine, penalty or cost arising from what you chose to copy or publish, from a right you did not have, or from any allegation of infringement made by a rights holder in respect of it. A copyright, trademark or licensing dispute about material you copied is yours to answer, and we are not a party to it.
• Your site. We are not liable for damage to a website arising from inserting a copy into it, including where you did not take the backup section 4.5 asks for.
• Third parties. We are not liable for the acts, omissions, outages, pricing or terms of third-party builders, platforms, payment providers or hosts.

Business users acknowledge that these limits are a reasonable allocation of risk, that they are reflected in the price, and that the Services would not be offered on the same terms without them. Consumers keep every remedy their own law gives them; the limits above apply only to the extent that law allows.

This section applies to business users only. You will indemnify and hold us harmless against third-party claims, and against reasonable legal costs, arising from (a) content you copied, converted or published using the Services, (b) your breach of sections 6 or 8, or (c) your unlawful use of the Services. We will notify you of any such claim promptly, will not settle it without your consent (not to be unreasonably withheld), and will give you reasonable cooperation; you may control the defence with counsel reasonably acceptable to us. Consumers are not subject to this section and are liable only as the general law provides.

The Privacy policy explains what we collect. In summary: we are the controller for your account, billing, usage and support data, and your processor for the content you choose to copy, which we handle transiently and do not store — except a copy you choose to send us with a quality rating under section 12.2, which we hold for the period stated in the Privacy policy and use only to reproduce the fault you reported. You are the controller of that content and you warrant you have a lawful basis for having us process it. If you need a written agreement under Article 28 GDPR, ask at [email protected] and we will provide one at no charge.

Your Library is outside all of that, because it never reaches us: the copies you save are written to storage in your own browser, on your own computer, and we are neither controller nor processor of them. We cannot read them, produce them in answer to a request, or delete them on your behalf. Deleting is something you do in the Library itself, and uninstalling the extension removes the lot. Section 3.3 above, and section 3.5 of the Privacy policy.

Cookies and website analytics are set out in section 8 of the Privacy policy: strictly necessary cookies keep you signed in, and the only other measurement is Google Analytics, which does not load at all until you allow it where consent is required and which you can switch off at any time from Cookie settings in the footer of every page. Refusing it changes nothing about the Service you are owed under these Terms.

We welcome good-faith security research and will not pursue legal action over it, provided you: report what you find to [email protected] promptly; do not access, modify or exfiltrate data belonging to anyone else; do not degrade or deny service to others; do not use social engineering, physical attacks or spam; and give us a reasonable opportunity to fix the issue before disclosing it publicly. Testing that stays inside those lines is not a breach of section 8.

Neither party is liable for a failure to perform caused by something outside its reasonable control (including network or hosting failure, the acts of an upstream provider, war, civil unrest, natural disaster, epidemic, labour action, or a change in law) for as long as that condition lasts. If it lasts more than 30 days, either party may terminate and we will refund the unused prepaid portion of any plan, subject to section 9.6 for Lifetime licences.

We may update these Terms. The version and effective date at the top of this page always identify the current text, and the version in force when you accepted governs until a change takes effect; earlier versions are available from [email protected] on request. We will notify account holders by email of material changes at least 14 days before they take effect. Continuing to use the Services after that date is acceptance. If you do not accept a material change, stop using the Services and cancel before it takes effect; if the change is materially adverse to you and you have prepaid, you may ask for a pro-rata refund of the unused period, subject to section 9.6 for Lifetime licences. Changes required by law may take effect immediately.

21.1 What changed on 2026-10-13

Two small changes. The rating card in section 12.2 no longer has a Don’t ask again switch: it appears after every insert, and closing it still sends nothing. And in section 13 the time we aim to answer refund requests is now two business days, the same as every other request; how refunds are decided and paid is unchanged.

Both took effect on publication and no notice email was sent, which is a departure from the 14 days promised above. Neither adds an obligation, collects anything new or changes a price or a refund term.

21.2 What changed on 2026-10-05: the free tier was removed

wpgraft no longer has a free tier. Section 9.1 now says so; the bonus copies for a rating in section 12.3 went with it, and every other mention of a free allowance (the summary, sections 3, 4.1, 4.3, 8, 9.2, 9.4 and 13) was rewritten to match. Nothing about paid plans changed: their prices, what they include, the seat rule, billing, cancellation and the refund policy are exactly as they were.

It took effect on publication, with no notice period and no notice email, and it applied to free accounts that were still inside their trial window. That is a departure from two promises, and we record it rather than let it pass. Section 21 promises 14 days’ notice by email of a material change, and this one takes something away. The previous section 9.1 also said that a change to the free tier would never reduce conversions already available on an existing free account without at least 30 days’ notice. Neither was kept. Removing the free tier immediately, for every account at once, was the owner’s decision. What it took away was a no-charge allowance that nobody paid for. Paid plans, and everything already imported into a site, are unaffected.

If you held a free account and believe the change cost you something the law entitles you to, write to [email protected]. Section 1.4 still applies: no mandatory consumer right is removed by anything written here.

21.3 What changed on 2026-09-21

Sections 12.2 and 12.3 were added for the quality rating: what the tick-box on that card sends, the warranty that goes with sending it, the narrow licence it grants us, and the terms of the bonus copies (which section 21.2 records were withdrawn on 2026-10-05). Privacy policy section 5.10 is its counterpart.

It took effect on publication and no notice email was sent, which is a departure from the 14 days promised above. We record that rather than let it pass: the change adds an optional feature and a grant, takes nothing away, imposes no obligation on anyone who ignores it, and cannot collect anything at all unless you leave a box ticked at the moment of collection. A future change that removes something, adds an obligation, or starts processing without an act of yours gets the full 14 days and the email.

22.1 Talk to us first

Most disputes are a misunderstanding with an email attached. Before starting formal proceedings, write to [email protected] describing the problem and what you want; we will try to resolve it within 30 days.

22.2 Governing law

These Terms, and any dispute arising out of or in connection with them, are governed by the laws of Bosnia and Herzegovina, excluding its conflict of law rules and the United Nations Convention on Contracts for the International Sale of Goods.

22.3 Jurisdiction

The parties submit to the exclusive jurisdiction of the courts of Bosnia and Herzegovina competent for our registered seat. This does not apply to consumers: if you are a consumer, you keep the mandatory protections of the law of the country where you live, you may bring proceedings in the courts of that country, and we will bring any proceedings against you only there.

22.4 Out-of-court dispute resolution

Consumers may be entitled to refer a dispute to an alternative dispute resolution or consumer arbitration body in their own country; your national consumer authority can tell you which one covers a contract like this. We are not obliged, and do not undertake, to participate in proceedings before such a body, but we will always try to settle a complaint directly first, and section 22.1 exists for exactly that. The European Commission’s online dispute resolution platform, which older policies commonly linked to, ceased operating in July 2025 and is no longer a route to us or to anyone else.

• Entire agreement. These Terms and the documents in section 1.3 are the whole agreement between us about the Services and replace any earlier understanding. Nothing here limits liability for fraudulent misrepresentation.
• Assignment. You may not assign or transfer your rights without our written consent. We may assign these Terms to a successor in connection with a merger, reorganisation or sale of the business, on notice to you; if that happens and you object, you may cancel and receive a pro-rata refund of any unused prepaid period, subject to section 9.6 for Lifetime licences.
• Severability. If a provision is held invalid or unenforceable, it is modified to the minimum extent necessary or severed, and the rest stays in force.
• No waiver. Not enforcing a right is not a waiver of it.
• No agency. Nothing here creates a partnership, agency, employment or joint venture between us.
• Notices. We give notice by email to the address on your account, or by posting to this site where these Terms allow. You give notice to [email protected]. Email is effective on the day it is sent, absent a bounce.
• Language. These Terms are written in English. A translation is provided for convenience only, and the English text governs.
• Headings are for navigation and do not affect interpretation.

Računarsko programiranje GUGUNOVIĆ Saša Gugunović s.p. Kozarska Dubica
JIB 4513290400009
Kodunaška 4, Kozarska Dubica, Bosnia and Herzegovina

[email protected] is one mailbox for everything: support, billing, refunds, privacy and rights requests, copyright complaints and security reports. Put the subject in the subject line and it reaches the right place.

We have no establishment in the EU, the EEA or the UK, and no local agent: the address above is the only one there is. Data protection matters go to the same mailbox as everything else, and the Privacy policy sets out your rights, our response times and the supervisory authorities you can complain to.